Standard orders typically ship within 24 hours of payment. For Pre-Orders and Back-Orders, estimated shipping times are provided in the item description.
Pre-Order Policy
Important Information Regarding Pre-Orders:
Please read the following carefully before placing an order containing Pre-Order or Back-Order items with Tshirt Holdings LLC:
- Combined Shipping: When your order includes a Pre-Order (or Back-Order) item, all other items in that same order will be held and shipped together once the Pre-Order item is available.
- Example: If a Pre-Order item in your cart ships in one month, all other items in that same cart will also ship in one month.
- Receiving In-Stock Items Sooner: If you would like in-stock items to ship immediately, please place a separate order for them. Do not combine in-stock items and Pre-Order/Back-Order items in the same cart if you want the in-stock items shipped sooner.
- No Partial Shipments/Cancellations: Orders containing Pre-Order items cannot be partially fulfilled or partially cancelled by Tshirt Holdings LLC. The entire order must ship together or be cancelled entirely (subject to fees).
- Payment: Payment for all Pre-Order and Back-Order purchases will be charged to your Card or PayPal account immediately upon checkout.
- Cancellations: You may request to cancel your entire Pre-Order before it has shipped. Please note:
- All approved cancellations are subject to a 6% cancellation fee.
- This fee will be deducted from your total refund amount.
- This fee covers the non-refundable payment processing charges incurred by Tshirt Holdings LLC when the initial transaction was made.
- How to Request Cancellation: To request a cancellation, please email Tshirt@pokecad.com. Use the following subject line format: "COR#[Your Order Number]"